Terms and Conditions

1. General Terms and Conditions

These Terms and Conditions constitute a legally binding agreement between you and Eco-pliant Products Inc., operating as SupplyClub. By accessing or using our website and services, you agree to be bound by these terms.

SupplyClub reserves the right to modify these terms at any time without prior notice. Your continued use of our services following any changes constitutes acceptance of those changes.

By using our website, you consent to receive electronic communications from us. Please review our Privacy Policy for information on how we handle your data.

2. Use of Our Website and Services

You must be at least 18 years of age to use our services. We grant you a limited, non-exclusive, revocable license to access and use our website for personal, non-commercial purposes.

You agree not to engage in any of the following prohibited activities:

• Posting unlawful or harmful content
• Interfering with the operation of our website
• Attempting unauthorized access to our systems
• Misrepresenting your identity
• Engaging in fraudulent activities

3. Payment, Invoicing, and Returns

You agree to pay all applicable fees for products and services, including any membership costs. Electronic invoices will be sent to your registered email address. Any billing disputes must be raised within 7 days of invoice receipt.

Returns are subject to our Return Policy. We reserve the right to deny returns that fall outside the terms of that policy.

4. Payment Terms Policy

By placing an order with us, you agree to the following payment terms:

Credit Card on File: We securely store your credit card information on file. This stored information will be used exclusively for processing payments as outlined in these terms and conditions. You can manage your credit cards on file here.

Payment Terms: Payment for your order is due in accordance with the specific payment terms outlined on your invoice, which may include but are not limited to "Net 15," "Net 30," or "Deposit + Terms." The payment due date is calculated based on the payment terms provided at the time of your transaction. The invoice date is the date the invoice was created and generated by our systems at the time of the transaction. These terms apply unless otherwise specified in writing for individual circumstances.

Late Payment Fee: If full payment of the invoice is not received within seven (7) calendar days following the due date, we reserve the right to charge an additional fee of 3.5% of the total outstanding amount of the invoice. The outstanding balance refers to any amount that remains unpaid after the payment due date. The 3.5% fee + outstanding amount will be charged directly to the credit card we have on file for you.

Proof of Payment: It is the customer's responsibility to ensure that proof of payment is provided by the payment due date. Proof of payment includes, but is not limited to, a bank confirmation of the transfer, a payment receipt, or any other document that verifies the payment has been made in full. Failure to provide proof of payment by the due date may result in the application of the late payment fee as described above.

5. SupplyClub PRO Membership

SupplyClub PRO is a monthly membership program priced at $49/month, with the first month free. Benefits include free shipping, exclusive discounts, and reward points.

Membership automatically renews every 30 days. By subscribing, you authorize recurring charges to your payment method. You may cancel at any time through your account settings. Benefits remain active through the end of your paid period. No partial refunds are issued for cancellations.

The 30-day free trial requires a valid payment method. If not cancelled before the trial ends, your card will be charged on day 31.

We reserve the right to terminate memberships for fraud, payment disputes, non-payment, or policy violations. Please contact support before initiating any chargebacks.

6. Disclaimers and Limitation of Liability

Our services are provided "as is" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or secure.

To the fullest extent permitted by law, SupplyClub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

7. Intellectual Property

All content, branding, logos, and materials on our website are protected under applicable intellectual property laws. Reproduction, distribution, or modification of any content without our written permission is prohibited.

8. Indemnification

You agree to indemnify, defend, and hold harmless Eco-pliant Products Inc. and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these terms.

9. Termination

We reserve the right to suspend or terminate your access to our services at any time, without notice, for conduct that we believe violates these terms or is harmful to other users or our business.

10. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of California.

11. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other policies posted on our website, constitute the entire agreement between you and SupplyClub.

12. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

13. Waiver

Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us: